Archive 2019

Dirty Little Secrets about Google Drive

Dirty Little Secrets about Google Drive

Google Drive is a cloud-based file storage app which is, overall, a good product. As Tulsa’s best computer repair Tulsa company, Fireytech always share information with our customers to give them the best experience in the technical world. Fireytech uses Google Drive to sync and backup our company data files and we recommend it but you need to know about a few dirty secrets that we’ve discovered which will affect your storage limits and could impact your ability to maintain the free account that Google offers which has a cap of 15gb of data storage.

As I stated above, we use Google Drive in our excellent computer repair Tulsa shop and we believe it is a very good free cloud backup / file sync option if you understand the quirks discussed in this article.

The Good

When you install Google Drive’s desktop sync program called Drive File Stream, Drive will create a folder on your hard drive for syncing. Anything you store in that folder will sync to the cloud. This is very useful for use as an off-site backup option. Fireytech’s best computer repair Tulsa knows having an off-site backup is critical to protect against theft of the computer or complete loss such as a fire or tornado, etc. Having your backup in the same location as the computer is dangerous in these situations.

Fireytech computer repair Tulsa also uses this feature to sync files to multiple machines. This makes it easier for each computer in the company to have the same shared files. If we are out in the field, our laptops can have the same files that the server back at the shop has.

You’ll need to make sure you copy and store the files you want synced in this folder. Any other data on your hard drive is not synced. You can also create shared folders from the online Google Drive panel and share them with specific people. Only the files you copy into that folder will be visible to other people. This is a very useful feature for employees.

Another feature is that File Stream will actually move the actual file into the cloud and only store a placeholder on your local computer. The benefit of that is there is more space left on your hard drive. As soon as you open a folder or a file, File Stream will pull it from the cloud in real time to access and edit. If there is a file or files that you want to keep fully downloaded to your machine, you can enable offline files.

The Bad

You will have to manually maintain the storage folders in Google Drive to avoid going over your free data cap of 15gb. When you delete files from your “My Drive” folder, they go to the Trash folder. There is no automatic empty option for the Trash folder. If you are approaching your data limit, you will need to log into your Google Drive folder and do each of the following items to maximize your storage space.

First, check your “My Drive” folder to make sure you are only storing the files you really need. If you’ve verified you’re only storing what you need in “My Drive” it’s time to get down and dirty.

Click on the “Recent” folder. This is what drives me nuts. The items in the “Recent” folder count against your storage cap. This is true even if you have deleted the item from “My Drive” and ALSO deleted it from the trash. It will still exist in the “Recent” folder! Click on the “Recent” folder and it will initially show you about 50 items. You can right-click to get the Google Drive options, and “select all” to highlight all the items. You can also press “CTRL” + “A” if you’re old school and like keyboard shortcuts. Once all the visible files are selected, you can hit the “Delete” key on your keyboard or right-click and select delete. It will delete the first 50 files and then reload the screen with about 100. Repeat the delete process. The third time around it starts displaying around 300+ files and the process starts slowing down. This is the other aspect of this that I despise. The Google Drive site bogs down the more you do this process. You’ll eventually have to hit “reload” on your browser to refresh the page and make it behave. We had over 20gb of data tied up in the “Recent” folder and it took me over 2 hours of fighting with the Google Drive site to clear out items dating back over 5 years. How is that recent?! You’ll also notice that sometimes the Drive site will show you no more files in the “Recent” folder. Don’t be fooled. Reload the page or log out and log back in. Guess what? There will be more files it wasn’t showing you just a few minutes before. I had to repeat this process over and over and over and over again until I finally stopped seeing files show up in the “Recent” folder. Whew! Finally done and I have tons of storage space back right? Wrong. All those files were simply moved to the trash.

The “Trash” folder in Google Drive is annoying as well. If you delete files on your computer, the sync program will flag the file and Google Drive will delete it in the online account too. The problem is that it never empties the Trash folder. There isn’t even an option to auto delete after 30 days. So you can be happily working away on your pc and deleting files as needed and your online Google Drive account is slowly filling itself up. Here’s what you have to do. Our crack team of excellent computer repair Tulsa techs had to come up with this one too.

Deleting items from the trash is similar to the “Recent” folder in it’s annoyance factor. Thank God Google gives you an option to just hit one button to “Empty Trash” but it doesn’t work if you have a higher amount of files sitting in the Trash. I found that, just like the “Recent” folder, I had to click the button to delete, wait for it to appear to finish, see the file list refresh, and have to click empty trash again. Once all the files are gone from view, you will want to refresh the web page again and try logging in and out because there will still be files there. As you’re going through the process of emptying the trash, you’ll finally see the Storage Used amount begin to decrease. Every time you delete items it will not update the storage amount until you actually refresh the entire webpage and sometimes even then it will update later to a lower amount.

Needless to say the Google Drive online account is less than perfect. This will only be an issue for those who store large amounts of data in their Google File Stream folder. 15 gigabytes sounds like a lot, but as we have found providing quality computer repair Tulsa service, when you’re storing photos and videos, 15gb can be used very quickly.

All of these issues are really only a problem for those of you who are trying to live within the prison of the free Google Drive account. Their paid plans offer great pricing so there is no need to stress. For $20 a year you can get 100gb of storage which is pretty decent. If you’re really wanting to save every cat meme you ever see, you can even get one terabyte of storage for $99.99 per year. That’s only $9.99 a month (if you do it monthly instead of the annual discount). We shell out $10/mo for everything under the sun so for a Terabyte of storage I think it’s a pretty good deal.

If you need help with your Google Drive account or would like assistance from our excellent computer repair Tulsa techs with setting up your computer backup syn or sharing, call Fireytech today.

Refurbished Dell Optiplex 990 For Sale

Refurbished Dell Optiplex 990 For Sale

Fireytech has a nice refurbished Dell Desktop Available!

Dell Optiplex 990
Windows 10 Pro
Intel Core i5 3.1ghz
16gb
Ram 2 Terabyte Hard Drive
Includes:
-Power Cord
-Wireless Adapter
-USB Keyboard
-USB Mouse
$249.99

90 Hardware Warranty

In store and ready for pickup!

Come see us!

Fireytech
918-258-FIRE (3473)
9125 S. Sheridan Rd
#103 (in the rear of the building)
Tulsa, OK 74133

Fireytech specializes in hand-picked refurbished desktop and laptop computers.

We provides the best computer repair tulsa service in Tulsa. If you need a pc repair tulsa today there is no better place to call than Fireytech. We perform computer repair tulsa in our Tulsa shop at 91st and Sheridan and we also provide mobile computer repair tulsa at your location. We help home and business customers resolve their computer problems.

If you need to pick up a cable and don’t want to fight the big box stores, check out Fireytech.  We have tons of computer cables, audio video cables, network cables, serial cables, adapter cables, network supplies, phone supplies as well as computer parts.  We would love to help fix your computer with the best computer repair tulsa service in Tulsa.  Our friendly staff is waiting to help you!

Refurbished Dell Latitude E6440

Refurbished Dell Latitude E6440

Fireytech has a nice refurbished Dell Laptop Available!

Dell Latitude E6440 Windows 10 Pro
Intel Core i5 2.6ghz 8gb
Ram 300gb Hard Drive
Includes genuine Dell Charger
$249.99

90 Hardware Warranty

In store and ready for pickup!

Come see us!

Fireytech
918-258-FIRE (3473)
9125 S. Sheridan Rd
#103 (in the rear of the building)
Tulsa, OK 74133

Fireytech specializes in hand-picked refurbished computers. We also provide the best computer repair tulsa service in Tulsa. If you need a pc repair tulsa today there is no better place to call than Fireytech. We perform computer repair tulsa in our Tulsa shop at 91st and Sheridan and we also provide mobile computer repair tulsa at your location. We help home and business customers resolve their computer problems.

Fireytech also offers a variety of cables for purchase in our shop. Think of us as your modern day Radio Shack. We have computer cables, video cables, monitor cables, adapter cables, HDMI cables, audio video cables, serial cables, networking supplies, cat 5 cable, network switches, network routers, and various other items. Call us for price and availability.

Windows are Done!

Windows are Done!

I am excited to show off our finished windows at the shop. If you need great vinyl work done, you should check out Outlaw Kustomz at https://outlawkustomz.com/

Remember on December 2nd, the Fireytech computer repair Tulsa shop goes live! Come see us!

Fireytech provides the best mobile computer repair Tulsa service and drop off computer repair near me in Tulsa OK. If your computer or network are not behaving we will administer some digital discipline :).

We are opening our computer repair shop!

We are opening our computer repair shop!

As you know, we have been providing excellent mobile computer repair Tulsa services and, beginning 12/2/19, you’ll have the option to drop off your computer for an in-shop repair as well. We will also have a variety of supplies and parts available for sale.

For a limited time, we will offer new customers a flat rate repair special. For a flat labor rate of $25 we will fix any Windows 10 computer. Parts and software are not included in the flat rate and will be provided, if needed, for an additional fee. Of course, it may not be feasible or cost-effective to fix every computers so repair feasibility is subject to our professional judgement. If we are unable to fix your pc or determine that it is not cost effective to fix, there will be no charge.

We also offer premium used Windows 10 computers and laptops, as availability allows.

You will also be able to buy supplies in our computer repair shop Tulsa location. These supplies will include networking supplies, computer supplies, computer parts, telephone wiring supplies, and audio video supplies.

Come by, starting 12/2/19, and say hello and check out our computer repair shop tulsa. We will have a grand opening in the future once we get all the new-store kinks worked out.

Fireytech computer repair Tulsa shop is located at:
9125 S. Sheridan Rd
Suite 103
Tulsa, OK 74133

Near 91st and Sheridan behind Fox Cleaners

Our entrance is in the rear of the building and you can park right at the door!

Welcome Bloopers

You have to be able to laugh at yourself right? When I recently recorded the video to welcome everyone to our mobile computer repair Tulsa website, I had a few moments of going down in flames lol. Enjoy!

Final Video:

Blooper Reel (Courtesy of Garrett Lincoln)

If you have a computer or network problem and need a pc repair near me to perform the best mobile computer repair Tulsa service, please fill out our contact page or call us at 918-258-FIRE (3473). We provide the best computer repair service in Tulsa!

Captain! The network is down!

Captain!  The network is down!

I know it seems silly but after doing mobile computer repair Tulsa for over 20 years I still get excited when I fix a computer or network issue that is puzzling.  One of these times a small company asked me to look at their network which had just went down.  They were somewhat tech savvy and had performed most of the standard troubleshooting to attempt to resolve the issue.  They had contacted their internet provider who had verified the internet circuit was good to the building.  They had logged into the router and checked the settings and everything looked right.  They could get internet if they connected a laptop directly to the modem or router but if they connected their switches the internet would go down…

Click here to read the full story

Cracking a Gmail Password

Cracking a Gmail Password

I love when I get to be a mobile computer repair Tulsa hero.  It isn’t often that you get to fix a computer where the stakes are very high for a customer.  This was one of those times.

A mobile computer repair Tulsa customer called me the other day because an employee had quit and refused to turn over the password he set up on a company Gmail account.  This was critical to their business because there were estimates, invoices, and customer correspondence in that email account.  Losing those emails would have cost the customer a great deal financially.  I did some investigating and found that the customer had him set up a personal Gmail email account to use for the business.  This company was smaller and didn’t have their own email domain set up so they just used personal Gmail accounts for all correspondence with their customers.  When I heard that, my heart sank.  I knew the odds of us cracking that password or getting Google to reset it were very low….

Click here to read the full story

22 Year Anniversary

22 Year Anniversary

Twenty Two years ago in 1997 I started Firey Computers in San Angelo, TX while I was attending Angelo State University. I made a garage apartment my office / computer repair shop and I looked up to people like Bill Gates and Michael Dell. I wanted to be like them some day. They had started out in their garage so why couldn’t I?

I grew up in rural Oklahoma about 20 miles west of Tulsa. Even though I was a country boy I had always loved technology. In the mid 1980’s I won a contest on KXOJ (a Tulsa Christian radio station) for a free PC Bible game and I was so excited. The only problem was that we didn’t own a computer. I never got to use that game!

I attended a private Christian School, Bethany Christian Academy, west of Sand Springs when we first started seeing computers in the school. I was so excited to be able to play on the computers. I never dreamed I would one day be providing mobile computer repair in Tulsa….Click here to see full story

Four for One

Four for One

Recently a new Fireytech customer called and scheduled a mobile computer repair in Tulsa for his small business. His HP computer had a Windows 10 update that was stuck and had tried repeatedly for months to download and failed. Once onsite, I did some Google research and found that what was hanging was an older Windows 10 version update. There was now a newer Windows 10 Version update available and my thought was that we just manually download the newer update and see if it would bypass the old update. I started to download and install and settled back for the wait time of watching the update proceed.

While I was waiting, the gentleman explained that he had another computer that wasn’t running as fast as he felt it should. It was another HP. I looked at the PC specs and noticed it only had 4gb of ram and Microsoft Windows was using almost all of it just loading to the desktop with very little else running. I recommended we explore adding additional ram (memory) to the computer. Click here to watch my video explaining the differences in the terms RAM, Memory, and Hard Drive. A tool I always use when making memory recommendations is the scan tool at https://www.crucial.com/ Their scan tool will scan your computer and tell you exactly what kind of hard drive and memory you have in your computer and what it’s capacity is. In this customer’s case, the max memory his machine would allow was 8gb. I always carry a tub of standard parts for repairs or upgrades when I’m doing a mobile computer repair Tulsa ticket so I ran out to the work van to see if I had the matching type of memory and I did. I upgraded his computer while we waited on the Windows 10 Version update on the other computer.

After working on the second HP PC, he tells me he has yet another computer that might benefit from a memory upgrade. We ran the Crucial scanner and I had that memory in the van as well. Windows 10 update still running LOL.

Guess what? He had another computer that wouldn’t keep the date and time when it got unplugged. That’s an easy one for me. Most of the time that means the CMOS battery on the motherboard is bad. That’s the one thing that maintains the date and time when the power goes off. Of course, I carry one of those little CR2032 watch-looking batteries on me just for this reason. I swapped that and tested the computer without power and it held the date and time. Another fixed computer in the same location! This truly was the best mobile computer repair Tulsa service call in a long time.

Of course the first computer was still running the Windows Update and it was showing that it would continue on for another hour or two. The customer asked, what about this computer? How is the memory on it? Of course it also only had 4gb so we ran the Crucial scan to figure out what This HP Computer could hold and I had one of those memory sticks with me. Since the computer wasn’t going to be done with the Windows version update, I took some time to show the customer how to orient the memory and how to insert it into his computer after the update completed. When I’m doing a professional mobile computer repair Tulsa service call I always try to think of the customer’s best interest. I didn’t want to sit around waiting on the update to complete billing him by the hour unless he wanted me to stay. He was comfortable installing the memory himself and said he would let me know if the update gave him any problems.

It’s not very often that we work on 4 computers at once but when you can multitask on a quality mobile computer repair Tulsa site, why not? I was able to perform all of this work for the customer in less than 2 hours and he was well pleased. I made a followup phone call a short time later just to make sure the Windows 10 version update completed with no issues and it had. That newer update resolved the overall issue and now his computer is receiving updates as needed without hanging up. It’s always fun to meet new customers that need a great mobile computer repair in Tulsa and rewarding to find solutions for them.

If you or a loved one has been hurt by a computer failing to work as needed, call 918-258-FIRE (3473) to file a claim. You could be eligible for a quality onsite computer repair Tulsa with our quality team working for you!