Free Pickup and Delivery for Depot Computer Repairs!

Fireytech is excited to offer free pickup and free delivery for depot computer repairs. This is a great value for our customers. By working on your computer at our depot location, your overall cost of repair will be much less.

We are always happy to perform onsite computer repair when you need it “right now” but there are times that a depot repair makes more sense. For Example, when we are doing a large data backup or a new install of Windows, there is a lot of time spent waiting on the computer. When we have your pc in our depot, we only have to charge for the actual time our tech is involved in the repair.

The depot computer repair option is great for those who have more time flexibility.

We do not offer a public drop off location for computer repairs at this time.

Call Fireytech today to schedule your Free Pickup and Delivery for our Depot Computer Repair Service! 918-258-FIRE (3473)

Great Value for Refurbished Dell Desktop Computer

Great Value for Refurbished Dell Desktop Computer

Fireytech customers who are looking for a quality pc upgrade should look at this Amazon link.  We don’t make any money from this sale.  Our philosophy is to recommend quality refurbished computers for your needs with the hope that you’ll allow Fireytech to help you set up the new pc and transfer your data from your old pc.  This machine is perfect for a small business that needs a speedy machine that is the best bang for the buck.  Our goal is to make sure you have the best machine in your business or home so that you can get things done.  Fireytech’s mobile computer repair Tulsa techs can quickly get you up and running with this refurbished computer.  We can also recommend another machine if your needs are greater than what you feel this computer would provide.  We even offer to order the machine on your behalf if you would prefer.

 

https://www.amazon.com/Dell-Optiplex-7010-Desktop-Computer/dp/B07DTML2XC/ref=sr_1_4?s=electronics&ie=UTF8&qid=1544558414&sr=1-4&keywords=refurbished+dell+desktop&refinements=p_n_feature_five_browse-bin%3A13580790011%2Cp_89%3ADell

Fireytech provides the highest quality onsite computer repair Tulsa services.  Please call today to schedule the best mobile computer repair Tulsa appointment today!  918-258-FIRE (3473)

Find Your Microsoft Windows or Microsoft Office License Key

Find Your Microsoft Windows or Microsoft Office License Key

If you need to determine what your license key is for Microsoft Windows or Microsoft Office you can!  You want to make sure you haven’t overlooked the Windows sticker on your computer.  Be sure to look on all sides of the machine (and under the battery if you have a laptop).  If you have an existing sticker that is the simplest solution.  There are of course technical methods to search the registry and that isn’t something the average person wants to do.

To find it without digging through your Windows Registry, download and run Magical Jelly Bean Product Key Finder.  It’s so simple and it’s free!  It does state that it will find keys for over 300 programs but I know that it works for Windows and Office.

If you are more technical and want to dig deeper into the subject you can visit these websites:

https://www.groovypost.com/howto/find-your-windows-10-product-key/

https://www.howtogeek.com/206329/how-to-find-your-lost-windows-or-office-product-keys/

As with all of these tips and tricks if you can’t locate the information yourself, feel free to contact Fireytech at 918-258-3473 and we can schedule a mobile computer repair Tulsa to help you with your issue.  Our professional techs are always ready to help you with every step of the process from locating the product key, backing up and restoring your data, to re-installing Windows.

Understanding Storage Terms

Do you struggle to understand the real meaning of computer terms like memory, ram, and hard drive?

This video will clarify what they mean and how they impact your computer performance.

 

Terms:

CPU (central processing unit)  This is the brain of you computer

RAM (random access memory)  Sometimes called memory.  This is the faster storage used by computer while it is powered on and Windows is running.  Everything in RAM is lost when the computer is turned off or the program is closed.

Hard Drive: permanent storage.  Items stored on a hard drive are saved even when there is no power to the machine.

Transcription of Video:

Good morning this is Michael Firey with Fireytech.  I am in one of our onsite computer repair vans and I just got through running a couple of on-site computer repair service calls. I wanted to talk to you about a couple of things I saw on this ticket that I run into a lot.  It is confusion about memory versus hard drive storage, ram, all these terms that computer techs throw around that we understand but the layman may not understand these computer repair terms.  I wanted to try to bring some clarity and help you out with that.  As always, with all these computer issue discussions, Fireytech is happy to help you if you can’t figure out how to fix your own computer.

We are very good at onsite computer service calls with making your computer run better, making your network run better, making your wireless network run well.  We are always happy to help with any computer issue by scheduling an onsite service call to resolve it with one of our excellent and professional computer service techs.  Our number is 918-258-FIRE or 918-258-3473 and our website is www.fireytech.com.  You can send a request to us through our website and one of our great computer repair schedulers will call you and set up an appointment to resolve all your computer problems.

With this particular situation, this gentleman’s computer was running like molasses.  It was as slow as dirt.  Anything he would click on would take forever to load.  I ran a quick little computer performance analysis using a built-in Windows program and the report showed that his cpu was running at a good level of only 10 percent usage but his hard drive and ram (memory) were maxed out, running at 90 – 100 percent almost full time.  He had 4 gigabytes of memory (ram) and his hard drive was about 250 gigabytes.  Hard drives can range from 250 gigabytes to 500 gigabytes and even 1 terabyte.

What you find out in this situation is that a lot of computer end users don’t understand the difference between ram, memory, storage, all these terms.  When our computer techs talk about the permanaent storage, we are speaking about the physical hard drive in the computer.  Your hard drive has permanent storage so when you turn your computer off it retains all of it’s installed programs, your data files, and the Windows operating system.  Many times computer repair customers will use the terms ram or memory when they actually mean the hard drive.  Ram or memory is actually a small chip inside your computer that Windows uses to load active programs from the hard drive permanent storage and run them instead of just storing them dormantly.  Ram is designed to create a buffer between the cpu (central processing unit), the real brain of your computer, and the hard drive permanent storage.  The reason this buffer exists is because the hard drive transfer rate speed is much much slower than the memory chip transfer rate.  When you open a program in Windows, Windows is designed to pull as much of that active program from the hard drive and load into the memory chip so that the active program and the computer runs more quickly.  When your computer memory is maxed out, Windows is forced to use the hard drive as a replacement for memory and since the transfer rate is much slower on the hard drive it takes longer for the cpu and the hard drive to talk to each other so it bogs down the entire machine.  With your computer, you want to make sure you have the most memory (ram) possible so Windows has enough space to temporarily open all the programs and features you are requesting without having to shuttle items back and forth from the hard drive.  Your hard drive’s transfer rate for the purpose of permanent storage is sufficient for that task even though it’s much slower than the ram transfer speed.

In this situation our on-site computer repair customer had 4 gigabytes of ram.  I ran a quick scan using a little program you can download from www.crucial.com that you can use to determine how much memory your computer has, what type of computer memory is installed, and how much memory your computer is capable of handling.  It is hard to know what kind of computer memory your computer has by looking in Windows or even at the actual memory chips themselves.  There are several types of computer memory: DDR1, DDR2, DDR3, and so on.  The scan tool at www.crucial.com takes all the guesswork out and gives you reliable information about your computer.  I ran a quick test on his computer, he has 4 gigabytes, his computer is capable of handling 16 gigabytes of computer memory.  Since his computer is maxing out the memory usage and spilling over into the hard drive, we are going to look at getting his computer upgraded to hold as close to 16 gigabytes of ram based on what he can afford with his budget.  Even if we only doubled his current ram, his computer would run much faster that he would be able to notice.

This is one of those things Fireytech runs into a lot when going around running onsite computer repair in Tulsa.  We know there is confusion with many computer repair customers so hopefully this video sheds some light on the terms and brings some clarity to you.  As always, if all of this is a little beyond what you are willing to do, feel free to call Fireytech at 918-258-3473 to set up an on-site computer repair and we would be happy to come to your home or come to your office to repair your computer and upgrade your computer.  We want to make things understandable for you and easy when it comes to onsite computer repair Tulsa.

Thanks for taking the time to watch the video and we hope you have a great day!

Virus Scanning and Removal

Virus removal is an ever changing battle.  This article is to give you an idea of the general process behind what we at Fireytech do to clean viruses.  You should always check for the most current solutions by doing Google research and apply this article knowledge to the latest tools.  Fireytech is always here to help if you decide this is more than you want to tackle.

Any work creates risks of data loss so make sure you have a backup of your important data before proceeding with any of these suggestions.

If the virus has taken control of your computer to the point you can’t do anything, you will have to scan the hard drive using another computer or a boot based scanner that scans before Windows loads.

Google Search: dos based virus scanner

If you still have control of the computer, you will want to run virus scanning tools.  There are many free programs you can temporarily download and install just for cleaning.  You should run 2-3 different programs to ensure that you have thoroughly scanned and cleaned Windows.

Google Search: best free virus removal tools

Once you are clean you want to select ONE good quality anti-virus tool to keep you clean.  Running more than one anti virus program will cause performance issues and conflicts between the programs.  Remember you get what you pay for.  Free is not always the best option for long term protection.  Any program you purchase will have to be renewed every year or so or you will not be protected with the latest virus definitions (database of latest viruses and their defenses)

Google Search: best antivirus software

Click Here for More Details

Basics of Computer Repair

Basics of computer repair

When your computer doesn’t work it can be very frustrating.  Fireytech is always happy to help repair your computer or network but we understand there are some of you who like to tinker.  Here is how we approach repairs.

Hardware of Software?

Narrowing down whether your problem is hardware or software is the first step.  Your computer runs slow but that could be an overheating processor (hardware) or malware / viruses (software).

Hardware refers to the physical components of your computer.  That includes items like:

  • Monitor
  • Keyboard
  • Mouse
  • Memory (Ram)
  • Hard Drive
  • Motherboard
  • Fans
  • Power Supply

Software items are all the programs installed on your hard drive.  That includes items like:

  • Windows Operating System
  • Anti-Virus Software
  • Games
  • Internet Browsers
  • Viruses / Malware

I will be writing up articles to address different scenarios you may encounter.

When My Computer Doesn’t Turn On.

Finding / Removing Viruses

Using Google Apps

Google Apps (also called G Suite or Google Cloud)

https://gsuite.google.com/

Google Apps is a service that our company has used for several years.  It is hard to imagine being able to do all the things we do in any other suite of programs for the cost.  For small companies the cost is literally zero.  In small business you are always trying to get the biggest bang for your buck while presenting a uniform look to your customers.  If you want to make your company work smoothly then having all the features of Google Apps is one way to do that.  It includes tools such as Gmail, Google Contacts, Google Calendar, Google Drive, and Google Chrome.  The integration between computer and phone is incredible.

Google Grid

Ease of Access:  When you are logged into any Google service using a computer web browser you will see a 4 x 4 grid of squares in the top right corner of your browser window.  I call this grid the Google Grid.  Clicking the Google Grid will give you quick access to all Google apps mentioned in this article and many others.

Read More Here

Copying Files and Getting Past Errors

Have you ever tried to copy files from a drive that was partially corrupt and you spent hours copying filed individually because you kept getting errors when you tried to copy the entire drive?  Have you ever tried to copy a big folder but kept getting random copy errors?  This is the program to get around all that.  It is called Unstoppable Copier and it will ignore copy errors and move on to the next file automatically.  This has been a life saver for me on multiple occasions!

http://www.roadkil.net/program.php?ProgramID=29&Action=NewOSID&DownloadVersion=5&Installer=NO